FAQ
WHAT METHOD DO YOU USE FOR CLEANING?
WILL MY CARPETS BE STICKY AND SOIL FASTER AFTER CLEANING?
WILL SPOTS REAPPEAR AFTER CLEANING?
DO YOU MOVE FURNITURE?
SHOULD I VACUUM BEFORE YOU COME?
HOW LONG WILL IT TAKE FOR MY CARPET TO BE CLEANED?
WHAT DO YOU CONSIDER AS AN AREA?
HOW LONG WILL IT TAKE MY CARPET TO DRY?
DO YOU GUARANTEE ALL SPOTS?
WHY SHOULD I GET CARPET PROTECTOR APPLIED TO MY CARPET?
DOES CARPET COME WITH A PROTECTOR?
HOW DOES YOUR DEODORIZER WORK?
HOW OFTEN SHOULD I GET MY UPHOLSTERY CLEANED?
WHAT PROCESS DO YOU USE TO CLEAN UPHOLSTERY?
THE TAG ON MY FURNITURE RECOMMENDS A DRY CLEANING METHOD, CAN YOU STILL CLEAN IT?
WHAT DOES PROFESSIONAL CLEANING DO TO THE PROTECTIVE COATING THAT I PURCHASED WITH MY FURNITURE?
HOW LONG WILL IT TAKE MY UPHOLSTERY TO DRY?
WHAT METHOD DO YOU USE FOR CLEANING?
The method we use for cleaning is hot water extraction, commonly referred to as steam cleaning. Anderson Cleaning's exclusive hot water extraction method removes the toughest, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.
WILL MY CARPETS BE STICKY AND SOIL FASTER AFTER CLEANING?
The problem results from residues being left in the carpet which attract dirt. Usually this is caused by the use of soap in the cleaning process that hasn’t been rinsed out completely. Our specially formulated solution and hot water extraction cleaning process leaves little to no residue behind to attract dirt.
WILL SPOTS REAPPEAR AFTER CLEANING?
Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact Anderson Cleaning at 918-565-7375 as soon as possible.